RETURN POLICY FOR MANUFACTURER DEFECTS
BECAUSE OF THE NATURE OF OUR PRODUCTS, ALL SALES ARE FINAL IF THERE IS NO MANUFACTURER DEFECT.
Manufacturer defects are rarely discovered because every product is inspected prior to shipping. If for some reason, a defect is discovered within the first 14 days, we will be happy to replace or exchange the item in question via store credit.
Returns must be complete with parts, accessories, manuals, etc. Products with defects caused by misuse, abuse, accidents, modifications, negligence, failure to read and adhere to operating instructions, repairs or attempts at repairs, lack of proper routine maintenance and other causes beyond the control of Pace Shave are not covered in this policy.
HOW TO RETURN AN ITEM
Simply e-mail us within 14 days of receipt of your order to receive a return authorization number. When a return authorization number is issued, we will provide shipping instructions.
**NOTICE** ALL RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBER ISSUED PRIOR TO SENDING BACK OR OUR TEAM CAN NOT ACCEPT THE PACKAGE.
Products must be returned in new and unused condition with all original materials included with the shipment. Write your return authorization on the outside of the package and mail it back via UPS per our instructions.
If the returned item is accepted after inspection at our warehouse, you will receive online store credit for the original purchase price, plus sales tax and shipping costs if applicable.
For any other questions, please contact us.